has ability has skill has job zone complex problem solving coordination critical thinking service orientation speaking writing occupation holder with job zone 4 inductive reasoning oral comprehension oral expression problem sensitivity written comprehension written expression emergency management director (broad) emergency management director 4 Oral Expression Oliver He Sam Smith Complex Problem Solving Emergency Management Directors 11-9161.00 Speaking Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations. Oral Comprehension Coordination Problem Sensitivity Writing Written Comprehension https://www.bls.gov/oes/current/oes119161.htm Service Orientation Written Expression Inductive Reasoning Critical Thinking