has ability has skill has job zone active listening critical thinking judgment and decision making reading comprehension service orientation speaking occupation holder with job zone 4 oral comprehension oral expression problem sensitivity speech clarity speech recognition written comprehension credit counselor or loan officer loan officer 4 Speaking Service Orientation Active Listening Loan Officers Problem Sensitivity Critical Thinking Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers. Alabama Reading Comprehension Oliver He Oral Expression Judgment and Decision Making Finance Sam Smith Speech Clarity Oral Comprehension Speech Recognition Loan Officers Written Comprehension https://www.bls.gov/oes/current/oes132072.htm 13-2072.00