has ability has skill has job zone active listening complex problem solving critical thinking reading comprehension speaking writing occupation holder with job zone 3 information ordering near vision oral comprehension oral expression speech clarity written comprehension computer support specialist computer user support specialist 3 Information Technology 15-1232.00 Writing Speaking Near Vision Complex Problem Solving Information Ordering Active Listening Reading Comprehension Sam Smith Speech Clarity Oliver He Written Comprehension Alabama Critical Thinking Computer User Support Specialists Computer User Support Specialists Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Oral Expression Oral Comprehension https://www.bls.gov/oes/current/oes151232.htm