has ability has skill has job zone occupation holder with job zone 5 active listening complex problem solving critical thinking reading comprehension speaking writing deductive reasoning inductive reasoning information ordering problem sensitivity written comprehension written expression industrial engineer, including health or safety human factors engineer or ergonomist 5 Information Ordering Inductive Reasoning Active Listening Human Factors Engineers and Ergonomists Speaking Design objects, facilities, and environments to optimize human well-being and overall system performance, applying theory, principles, and data regarding the relationship between humans and respective technology. Investigate and analyze characteristics of human behavior and performance as it relates to the use of technology. Deductive Reasoning Sam Smith Writing Written Comprehension https://www.bls.gov/oes/current/oes172112.htm Written Expression Reading Comprehension Oliver He Critical Thinking 17-2112.01 Complex Problem Solving Problem Sensitivity