has ability has skill has job zone active listening critical thinking reading comprehension service orientation social perceptiveness speaking occupation holder with job zone 3 near vision oral comprehension oral expression speech clarity speech recognition written comprehension interviewer, except eligibility or loan (broad) interviewer, except eligibility or loan 3 Reading Comprehension Oliver He Interviewers, Except Eligibility and Loan Critical Thinking Sam Smith Oral Expression 43-4111.00 Social Perceptiveness Oral Comprehension Service Orientation https://www.bls.gov/oes/current/oes434111.htm Active Listening Written Comprehension Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms. Speaking Speech Recognition Near Vision Speech Clarity