has ability has skill has job zone active listening critical thinking monitoring service orientation speaking time management occupation holder with job zone 2 oral comprehension oral expression problem sensitivity speech clarity speech recognition written comprehension cargo or freight agent (broad) cargo or freight agent 2 Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs. Problem Sensitivity Oral Comprehension Cargo and Freight Agents Speaking Oral Expression Oliver He Speech Clarity Sam Smith https://www.bls.gov/oes/current/oes435011.htm Time Management Active Listening Written Comprehension Critical Thinking 43-5011.00 Speech Recognition Service Orientation Monitoring